Who runs your office? I bet it ain’t the boss. Bosses tend to closet themselves away in their ivory office, leaving the real job of running the business to someone else. Your job is to identify this person and stay on the right side of them.
I have worked for companies where the real power resided in the hands of a PR consultant, a legal secretary, an auditor, a customer, and a junior manager. In each and every case, the reason why they were really in charge was that they
• Had the ear of the boss他们是老板的信息来源
• Were trusted by the boss他们被老板所信任
• Carried out a subtle whispering campaign rather than saying anything outright or up front他们喜欢在背后偷偷搞别人而不是在正面指出
• Had been there quite some time他们在公司里呆了相当一段时间
• Were motivated entirely by power and control他们被权利和控制所驱使
• Were invariably unpleasant enough to use various tactics to get their own way—no matter what他们不管怎么样也要达到他们的目的，就算这些招数非常的阴险
• Were extremely clever, but lacking the experience, qualifications, or skill to actually do the job properly他们非常聪明，但缺乏经验，资格，技能去做他们自己的工作。
In each case, once I had made a friend of these people I got on better. To begin with, I didn’t spot them immediately. This always caused me problems. I would go to the boss and only later be made to realize I had committed a gaffe by doing so— “Oh everything goes through Sarah first,” “I’ll just run it by Janine first to see if she thinks it a good idea,” “Do you want to check this out with Trevor and come back to me?”
I soon learned to go to the person who had the ear of the boss first. Play the game with this person, and don’t make an enemy of her. She is the real authority, and you should pay her homage. I know it ain’t fair and you hate it, but until a better system comes along, we have to work with what we’ve got.
WHO RUNS YOUR OFFICE? I BET IT AIN’T THE BOSS.